Terms of Service
These Terms of Service ("Terms") govern your use of the websites, mobile applications, and services operated by Coland.cloud ("we," "our," or "us"), including the PawCoach mobile application (collectively, the "Services").
1. Acceptance of Terms
By creating an account, downloading our mobile applications, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
These Terms constitute a legally binding agreement between you and Coland.cloud. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Services
PawCoach Mobile Application
PawCoach is an AI-powered dog training application that provides:
- Personalized training plans generated using artificial intelligence
- Training session tracking and progress monitoring
- Exercise libraries and training resources
- Schedule management for training sessions
- Weight tracking and health monitoring for dogs
Website and Digital Services
Our website provides information about our services, portfolio showcases, and contact capabilities for potential clients and users.
3. Eligibility and Account Requirements
Age Requirements
- You must be at least 18 years old to use our Services
- If you are between 13 and 18, you may use our Services only with parental consent
- Users under 13 are not permitted to use our Services
Account Responsibility
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to provide accurate, current, and complete information
- You must notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
4. Acceptable Use Policy
Permitted Uses
You may use our Services to:
- Create training plans for your dogs using our AI-powered features
- Track training progress and maintain records
- Access educational content and training resources
- Connect with our support team for assistance
Prohibited Uses
You may not use our Services to:
- Violate any local, state, national, or international law
- Transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services
- Use the Services in a manner that could disable, overburden, damage, or impair the Services
- Use any robot, spider, or other automatic device, process, or means to access the Services
- Reverse engineer, decompile, or disassemble any aspect of the Services
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt the Services
5. Subscription and Payment Terms
Subscription Plans
PawCoach offers various subscription plans:
- Free Tier: Limited AI training plan generations
- Premium Subscriptions: Unlimited AI generations and advanced features
- Credit Packs: One-time purchases for additional AI generations
Payment Processing
- Payments are processed through RevenueCat and underlying payment providers
- All subscription fees are charged in advance and are non-refundable except as required by law
- Prices are subject to change with 30 days' notice to existing subscribers
- Subscriptions automatically renew unless canceled before the renewal date
Cancellation and Refunds
- You may cancel your subscription at any time through your device's app store settings
- Cancellation takes effect at the end of the current billing period
- Refunds are handled according to the app store's refund policy
- We may provide refunds at our discretion for unused portions of subscriptions
6. Intellectual Property Rights
Our Content
The Services and their entire contents, features, and functionality are owned by Coland.cloud and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
User Content
- You retain ownership of any content you create using our Services
- By using our Services, you grant us a license to use your content for service provision and improvement
- You represent that you have the right to grant us this license
- We may use aggregated, anonymized data for service improvement and research
AI-Generated Content
- Training plans generated by our AI are provided for informational purposes
- You may use AI-generated content for your personal dog training needs
- Commercial use of AI-generated content requires our written permission
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Usage for AI Services
- Dog profile information is used to generate personalized training plans
- Training data may be used to improve our AI algorithms (in anonymized form)
- We use OpenAI's services for AI generation, subject to their privacy policies
8. Disclaimers and Limitations of Liability
Service Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Services will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy or reliability of any content or information
Professional Advice Disclaimer
Important: Our Services are for educational and informational purposes only. They do not constitute professional veterinary or animal behavior advice. Always consult with qualified professionals for specific dog training or health concerns.
Limitation of Liability
To the fullest extent permitted by law, Coland.cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from your use or inability to use the Services
- Damages resulting from any unauthorized access to your account
- Damages resulting from any conduct or content of any third party
Our total liability to you for all claims arising from or relating to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless Coland.cloud and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
10. Termination
Termination by You
- You may terminate your account at any time by deleting it through the app settings
- You may stop using the Services at any time
- Termination does not relieve you of any obligations incurred prior to termination
Termination by Us
We may terminate or suspend your account and access to the Services immediately, without prior notice, for any reason, including:
- Breach of these Terms
- Violation of our Acceptable Use Policy
- Request by law enforcement or other government agencies
- Extended periods of inactivity
- Technical or security issues
Effect of Termination
- Upon termination, your right to use the Services ceases immediately
- We may delete your account and all associated data
- Provisions that by their nature should survive termination shall survive
11. Dispute Resolution
Informal Resolution
Before filing any formal legal action, you agree to contact us at legal@coland.cloud to seek informal resolution of any dispute.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.
12. Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes:
- We will update the "Last Updated" date at the top of these Terms
- We will notify you through the app or by email for material changes
- Changes will take effect 30 days after notification
- Continued use of the Services after changes constitutes acceptance
13. Miscellaneous
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Coland.cloud regarding the Services.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver
No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term.
Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.
Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control.
14. Contact Information
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
Email: legal@coland.cloud
General Inquiries: hello@coland.cloud
Support: support@coland.cloud
Company: Coland.cloud
Website: https://coland.cloud
We will respond to your inquiry within 5 business days.
These Terms of Service apply to all services provided by Coland.cloud, including the PawCoach mobile application and related websites.